Front End Supervisor

What does a Front End Supervisor do?
The Front End Supervisor enables Best Buy to deliver our customer promise of personalized service to ensure customers are provided the right solution to meet their needs. You will be a key player in driving effective front of store processes that provide a world class experience for our customers including: store pick-up, checkout, customer services (return / exchange / trade-in, recycle processing), asset protection, in-store phone experience and overall information technology hardware health at an individual store level.

You will play a vital role in delivering efficient and effective processing, shrink plan integrity, safety and profitability within the store.

As the Front End Supervisor you will:
* Adhere to Standard Operating Procedure for functions such as daily cash management, payroll processing, scheduling, store expense tracking and IT help desk ticket maintenance.
* Provide employee coaching, training, and validation of department and store shrink plans.
* Ensure all Standard Operating Procedures for transactions and interactions at the front of the store are followed including: checkout, pickup, returns / exchanges / trade-ins, and recycling.
* Prepare and conduct team meetings, trainings and other special events to communicate clear goals to team.
* Provide input to store leadership on employee performance and development needs.

What are the Professional Requirements of a Front End Supervisor?
Basic Qualification
* High School Diploma or equivalent
* 1 year leadership experience inclusive of coaching and recognition
* 1 year Sales or Customer Service related experience
* 1 year managing department/unit schedules and labor budget
* 1 year experience in business operations

Preferred Qualifications
* Associate degree or higher in business or related field
* 1 year retail experience
* 1 year consumer electronics experience
* Previous store operations experience (including checkout, return/exchange)
* Previous leadership / supervisory experience (including providing daily work direction, scheduling of tasks, and performance management)

Front Desk Agent – Candlewood Suites Columbus – Airport

Do you see yourself as a
Front Desk Agent?

What’s your passion? Whether you’re into tennis, shopping or karaoke, at IHG we’re interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.

This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.

Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience.
Some college is preferred.
You may be required to work nights, weekends, and/or holidays.

In return we’ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.

Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself.

So what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities /
Females / Disabled / Veterans.